Warranty Policy

Effective Date: July 2025

At Gasbye, we take pride in the reliability of our products. Every unit is tested to meet high standards before shipping. In the rare event something goes wrong, our warranty policy is here to protect you.

Gasbye Protection Plans

Standard Coverage

All Gasbye products come with a 1-year limited warranty, covering manufacturing defects and quality issues under normal use.

Extended Warranty (Free with Registration)

Register your product within 30 days of purchase to receive an additional 1-year warranty — free of charge. This extends your total coverage to 2 years.

Optional 1-Year Coverage

For added peace of mind, you can purchase an Gasbye Extended Protection Plan to upgrade your warranty to a full 3 years. This covers the same benefits as the standard plan, with longer support and replacement protection.

How to Register Your Warranty

To activate your free extended warranty, register your warranty within 30 days using the form on our website.
Please include:

  • Your full name
  • Email address
  • Order number
  • Product serial number

📩 Click here to register →

Warranty Approach

  1. To reduce your wait time, we typically replace parts rather than repair them.
  2. Warranty service is consistent across purchases from our official website or authorized online platforms.
  3. Parts qualifying under this warranty are fully covered at no charge.
  4. Parts not covered by the warranty can still be repaired or replaced for a fee. Fordetails, please contact support@gasbye.com.
  5. Incidental costs—such as transportation, fuel, or shipping during repair—are not covered by the warranty.

Lifetime Technical Support

  1. Our technical experts offer professional, customized solutions for complex issues.
  2. Enjoy 1-on-1 support from a dedicated agent who manages all your inquiries for personalized assistance.
  3. Support is available anytime, regardless of warranty status. (Note: Replacement parts costs apply after the warranty period.)

What’s Covered

Our warranty covers:

  • Manufacturing defects
  • Internal mechanical or electrical failures
  • Normal residential use-related faults

What’s Not Covered

This warranty does not apply to:

  • Damage during return transit.
  • Improper or inadequate maintenance.
  • Use by children under 18 years of age without supervision.
  • Damage from natural disasters, fires, exposure to harmful chemicals, or moisture.
  • Damage due to abuse, accidents, alterations, misuse, tampering, or vandalism.
  • Products purchased second-hand or from non-authorized sellers/distributors.

Disclaimer

  1. This warranty policy applies only to purchases made through Gasbye's official sales channels.
  2. Gasbye reserves the final right of interpretation for all warranty terms stated above.

We are not responsible for damage resulting from use of the product other than its intended purpose or as instructed in the user manual. Some states do not allow exclusions or limitations of incidental or consequential damages, so the above disclaiimer may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.

Need Help?

If you have a warranty issue, please contact our team at support@gasbye.com with your order number, a brief description of the issue, and photos or video if available. We’ll respond within 1–2 business days.