Contact Us

We’re here to help!

Whether you have questions, need support, or just want product recommendations, our dedicated team is ready to assist.

Friendly reminder

If your inquiry is about an order, please include your order number and the product‘s serial number (S/N).

Amazon orders: your Amazon order number (format: XXX-XXXXXXX-XXXXXXX)
Website orders: your Gasbye order number (e.g., Gasbye1000)

You can usually find the S/N on a sticker below the barcode, located on the back or bottom of the unit.

Email
Customer Service: support@gasbye.com
Press & Review: marketing@gasbye.com
Support Hours
📅 Monday – Friday
⏰ 2 PM - 10 PM PT / 5 PM - 1 AM ET
Friendly reminder
Messages sent after hours or on weekends may take a bit longer — thanks for your patience.

If we miss your call outside support hours, we’ll return it as soon as we’re back.

You’ll likely get a quicker reply if you email us during this time.
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