Our Story
We created Gasbye because we were tired of unreliable and overpriced home appliances. We believed great performance shouldn't come at a high cost—or break down after one season. So we set out to build products that last longer, work smarter, and make everyday life more comfortable.
Our team focuses on practical features, and honest pricing—backed by responsive support and real customer feedback. From day one, our mission has been simple: make home comfort more accessible without cutting corners. Whether it’s keeping the air dry or staying cool in summer, we’re here to help you breathe easier, live better.
Our Core Values
What We Stand For
At Gasbye, we believe good products don’t need to shout—they just need to work, day in and day out. We build high-performance air solutions that are honest in design and reliable in performance. And behind every unit we ship is a simple promise: we make gear we’d use in our own homes.
Built to Last
We don’t cut corners. Every component — from our 5-layer copper coils to ENERGY STAR-rated parts — is designed to endure daily use and deliver long-term performance.
Each Gasbye unit undergoes rigorous craftsmanship and strict performance testing, ensuring consistent results from day one and for many years to come — no surprises, no compromises.
Comfort, Simplified
We design for real-life comfort, not marketing checklists. Every feature we include—quiet drainage, washable filters, simple controls, multiple draining options—is something that actually solves a problem. We don't add fluff. We add function.
Today, Gasbye products serve thousands of households across the United States — from humid coastal towns to dry mountain climates. Wherever you live, we’re here to make your home a place you love to be.
Customer Support
We stand behind every product we make. Not the kind where you send an email and hear back a week later. We’re talking responsive, human, and helpful service—before, during, and long after the sale. Whether it’s a quick setup question or a rare defect, we’re on it — because great service is an integral part of the Gasbye experience.
We started Gasbye because we were tired of appliances that either broke too soon or cost too much. We knew there had to be a better balance—and we built it.
— Lee, Founder of Gasbye
Why buy direct with us?
Why buy direct with gasbye? It’s simple. When you shop with us, you’re getting more than just a dehumidifier or portable AC—you’re investing in comfort, reliability, and a brand that stands behind every product.
From fast shipping out of our U.S. warehouse to worry-free returns, extended protection, and lifetime support, we make sure you feel confident long after your purchase.
Need specifics? We’ve got you covered:
Fast, Reliable Shipping
Most of our products ship within 48 hours of your order. These products are stored across several U.S. distribution warehouses, and shipments are automatically routed based on your address—helping you receive your product faster. At checkout, you’ll see the estimated shipping time.
Tracking updates may appear with some delay (sometimes only a day before delivery), but rest assured, delivery time is not affected. 99% of orders arrive within 7 days.
We partner with UPS, FedEx, USPS, and Amazon Logistics. In certain areas (such as New York and California), you can choose to pay extra for upgraded delivery speed.
Hassle-Free Warranty
We provide coverage for every Gasbye product you purchase. Each unit comes with a 1-year standard warranty, and if you register your product within 30 days of purchase by completing our warranty registration form, you’ll receive an additional year of coverage for free. Beyond that, you also have the option to purchase our extended warranty.
Our goal is to give you peace of mind—no extra clauses, no hidden fees. If your product has any issues, simply contact our support team. We’ll guide you through the straightforward process, quickly repair or replace your unit, and ensure you’re well taken care of. For more details, please read our warranty policy.
30-Day Returns Guarantee
We want you to be 100% satisfied with your purchase. That’s why we offer a 30-Day Money-Back Guarantee. If you are not happy with your purchase for any reason, email us to obtain a return authorization. Then, we’ll send easy instructions to return your item (you will incur the cost of return shipping). Products must be postmarked within 2 weeks of receiving the return authorization. Once we receive the product, we'll inspect it and process your refund. Please read our refund policy for more information.
Lifetime Technical Support
Your Gasbye product is designed to last, and so is our commitment to you. Whenever you have a question—whether it’s setup, troubleshooting, or maintenance—our expert support team is just a message or email away. This isn’t just for the first few months; we’re here for the life of your product. No time limits, no fine print—just reliable guidance whenever you need it.
Your comfort and peace of mind are our priority, now and in the years to come.
